We are based in Middlesbrough

Frequently Asked Questions

Please read our FAQ before sending us a message.

We accept payment via Paypal for all online orders. If you choose the Paypal when completing your order, you will be transferred to an SSL-encrypted Paypal server, where you can complete the purchase and enter payment details.

We will be notified by Paypal as soon as the payment has been successfully completed. Payment via Paypal is effected immediately and we receive a message from Paypal as soon as the funds have been paid into our account.
We accept payment via Paypal in any of the three currencies that we trade in:

- GBP (for all customers located in the UK)
- USD (for customers in the US or Canada)
- EURO (for customers in all other countries)

There is no additional fee for using this payment option.

After making payment for your order, you will receive a confirmation e-mail. Once your order has been dispatched, you will receive another e-mail which will include the confirmation with tracking details.

Semi-stitched outfits, simply means in ‘half stitched form’ so that it can be easily customized by you according to your body shape and comfort.
The top would come semi-constructed, with the seam left open, the sleeves will often also be attached with the dress. The back design, depth and neck design would also be pre-constructed, whereas the bottoms/pants will come in unstitched material this can be customised to the size you require by your tailor.
Whereas Stitched is ready to wear.

Once your order has been dispatched, you will receive an email confirmation which will include a tracking number. Orders dispatched within UK are sent via Royal Mail Signed for post.

If you are requesting to have your order delivered to a different address from your PayPal confirmed present address, please specify this when placing an order.   Once an order has been dispatched to your delivery address you won’t be able to change delivery address.

Once your order has been dispatched, you will receive an email confirmation which will include a tracking number. Orders dispatched within UK are sent via Royal Mail Signed for post.

If you weren't home when delivery was attempted, the courier should post a card through your door to let you know.  Follow the instructions on this card to pick up the item or rearrange delivery.

There can be slight colour variation due to difference in monitor resolution. Please also note Jewels, accessories, tassels, buttons shown on model do not come with this outfit. The images are for shooting purposes only. There can be slight variations in designs, colour and fabric.   We make every effort to display as accurately as possible the descriptions, of our products that appear on our website.

Every now and then, manufacturers' scheduling and shipping dates can change and some Pre-Orders can be delayed, brought forward or even cancelled. If the delivery date for an item changes, we will notify you of any changes.  There can also be rare occasions when a manufacturer does not fulfil our requirements fully, Should this occur, we will email you to let you know and discuss your order further.

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